Delivery for digital products and web services are obviously done electronically, as no physical goods are shipped.

 

FREE STANDARD NATIONWIDE DELIVERY INCLUDES:

Delivery to your front door

• No steps are included, inside delivery is available for an additional fee.

• Haul away of old appliances is not included, and is available for an additional fee

Installation is not included and is available for an additional fee

 

Installation services can be arranged by contacting us.

 

 

24-48 HOUR SHIPPING

If you live in the Accra Metro area, you can expect to receive your item(s) within 24-48 hours.

 

 

2-3 BUSINESS DAYS SHIPPING

If you live in other parts of The Greater Accra, Ashanti and Western regions you can expect to receive your item(s) in 2-3 business days.

 

 

5-7 BUSINESS DAYS SHIPPING

If you live in Cape Coast, Ho and Sunyani delivery can take up to 5 to 7 business days.

 

 

7-10 DAY SHIPPING

Delivery can take up to 7-10 business days. Additional time and charges may apply for remote locations.

 

 

 

If you have any questions or concerns regarding your delivery, please contact us.

 

 

 


DELIVERY POLICIES & TIMING

We currently deliver within Ghana only. At this time we are not able to ship to Other African Countries or abroad - However, you can order from our UK Partner for International deliveries to over 200 countries.

We ship to PO Boxes: Considered on a case-by-case basis.

• Actual delivery times will vary based on your location. If you are ordering multiple items and not all items qualify for Same-Day Delivery, the order will ship when all items are available to ship. Long distance shipping can take up to 7-10 business days.

 

DELIVERY DAY BASICS

PC24 Stores transports your purchases utilizing the quickest and most economical methods possible.

• The delivery company will contact you at least 24 hours in advance prior to your scheduled delivery date to confirm the delivery and provide you a timeframe.

• Someone over the age of 18 must be home to sign off for the delivery of your new purchase.

 

If you have any questions or concerns regarding your delivery, please contact us.

 

REFRIGERATOR DELIVERY BASICS

• Measure the delivery path and new appliance area to make sure that your new refrigerator will fit

• Delivery times are generally 7-10 days (if you live in a remote area it may take additional time and charges may apply)

• Verify your existing electrical and water connections (see aligning spec sheet)

• Empty and unplug your old refrigerator

• Water valve (shutoff) needs to be within 6ft. of hook up

• Connect to code compliant, existing electric and plumbing

• New parts must be used for all installs

• Install cannot be completed using old or existing parts

• Water and or gas service must be turned on in order to install and test appliance.

 

 

DISHWASHER DELIVERY BASICS

• Measure the delivery path and new appliance area to make sure that your new dishwasher will fit

• Delivery times are generally 7-10 days (if you live in a remote area it may take additional time and charges may apply)

• Measure your rough cabinet opening

• Verify your existing electrical and water connections (see aligning spec sheet)

• Water valve (shutoff) needs to be within 6ft. of hook up

• Connect to code compliant, existing electric and plumbing

• New parts must be used for all installs

• Install cannot be completed using old or existing parts

• Water and or gas service must be turned on in order to install and test appliance.

 

 

ELECTRIC RANGE & DRYER DELIVERY BASICS

• A new electrical cord and dryer duct (for dyers only)

• A 240V electric outlet within 4 ft. of hookup

• Empty your old appliance

• Make sure appliance is unplugged before installing the new one

• Check outlet type to confirm it matches the necessary types that are shown above (see aligning spec sheet)

• Connect to code compliant, existing electric and plumbing

• New parts must be used for all installs

• Install cannot be completed using old or existing parts.

 

 

GAS RANGE & DRYER DELIVERY BASICS

• New gas flex connection kit (and dryer duct if purchasing a dryer unit)

• Empty your old appliance

• Make sure appliance is unplugged before installing the new one

• Check and confirm for existing electrical and water connections (see aligning spec sheet)

• Shut off valve must be located within 4ft of the appliance

• Connect to code compliant, existing electric and plumbing

• New parts must be used for all installs

• Install cannot be completed using old or existing parts

• Cannot hook up to propane

• Water and or gas service must be turned on in order to install and test appliance

 

 

WASHERS DELIVERY BASICS

• New hoses (check with a representative upon checkout)

• Water valves (hot and cold); make sure they are free of corrosion and within 6 ft. of hookup

• Empty your old appliance

• Make sure appliance is unplugged before installing the new one

• Check and confirm for existing electrical and water connections (see aligning spec sheet)

• Connect to code compliant, existing electric and plumbing

• New parts must be used for all installs

• Install cannot be completed using old or existing parts

• Water and or gas service must be turned on in order to install and test appliance

 

 

OVER THE RANGE MICROWAVES DELIVERY BASICS

• 230V electric outlet must be directly above the unit

• No hardwiring needed

• Connect to code compliant, existing electric and plumbing